Privacy Policy

Effective Date: June 21, 2025

Neocare (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit or make a purchase from the NeuroPept website (the “Site”).

1. Who We Are

Neocare
📧 Contact Email: neocare@gmail.com

2. Information We Collect

When you use our Site, we may collect the following categories of information:

a) Personal Information

  • Name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment details (processed securely via third-party payment providers)

b) Device & Technical Data

  • IP address

  • Browser type and version

  • Operating system

  • Referring URLs

  • Device identifiers

c) Usage Information

  • Pages visited

  • Time spent on pages

  • Clicks and interactions

  • Website navigation behavior

d) Cookies and Tracking Technologies

We use cookies and similar technologies for site functionality, analytics, and marketing. You can manage cookie settings through your browser.

3. How We Use Your Information

We may use your information for the following purposes:

  • To process and fulfill orders

  • To communicate with you regarding your order or customer support inquiries

  • To improve our website, products, and services

  • To personalize your experience

  • To send marketing emails (with your consent)

  • To detect, prevent, and address security or fraud issues

4. Sharing Your Information

We do not sell your personal information. We may share your data with:

  • Service Providers (e.g., payment processors, shipping services, IT and hosting services)

  • Legal or Regulatory Authorities when required by law

  • Business Partners only where necessary to fulfill contractual obligations

  • Successors or Assigns in the event of a business sale, merger, or reorganization

5. International Transfers

As a Worldwide–based company, your data may be processed in jurisdictions outside your country of residence. Where required, we implement appropriate safeguards to protect your data.

6. Data Retention

We retain your personal data only as long as necessary for business or legal purposes, including fulfilling orders, maintaining business records, and complying with applicable laws.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal data we hold about you

  • Correct inaccurate or incomplete data

  • Request deletion of your data

  • Withdraw consent (where applicable)

  • Object to or restrict processing

  • Lodge a complaint with your local data protection authority

To exercise any of these rights, contact us at neuropept@gmail.com.

8. Security

We implement technical and organizational measures to protect your data. However, no method of transmission over the internet or electronic storage is 100% secure.

9. Third-Party Links

The Site may contain links to third-party websites. We are not responsible for the content or privacy practices of those sites.

10. Children’s Privacy

The Site is not intended for children under the age of 18. We do not knowingly collect personal information from children.

11. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated "Effective Date." Continued use of the Site after changes constitutes acceptance of the revised policy.

12. Contact Us

For any questions or concerns about this Privacy Policy or how we handle your data, please contact:

Email: neocare@gmail.com